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Home
Events
Gallery
FAQ
Contact
Home
Events
Gallery
FAQ
Contact
FAQ
FAQ
FAQ
Frequently asked questions
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What is your ticketing policy?
The event I bought a ticket for has been cancelled — will I receive a refund?
The show is sold out — how does resale work?
I can’t find my ticket or confirmation — what should I do?
When is last entry?
Are there pass-outs?
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What are PICA’s conditions of entry?
What is PICA’s entry and search policy?
What is PICA’s drugs policy?
What items are prohibited?
Can I bring my own food or drink?
What forms of ID do you accept?
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Is PICA an 18+ venue?
What does Responsible Service of Alcohol mean for me?
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What do I do if I feel unwell at PICA?
Where is medical and welfare located?
Is free drinking water available?
What are some signs of a drug-related emergency?
Is the venue monitored by CCTV?
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Is the venue wheelchair accessible?
Do you accept companion cards?
Are guide dogs allowed?
Is accessible parking available?
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Where is PICA?
How do I get to PICA on public transport?
Can I get a taxi or rideshare?
Can I drive and park?
Anything to keep in mind when leaving?
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Can I pay by card? Is PICA cashless?
Can I smoke or vape at PICA?
When are set times released?
Is there a dress code?
How do I report lost property?
How do I make a general, media, functions or music booking enquiry?